CANCELLATION &
REFUND POLICY.

At Black Leo Ventures, we strive to provide exceptional advisory, consulting, and investor matchmaking services. Because our services involve the immediate dedication of time, strategic resources, and proprietary network access, our cancellation and refund policies are structured differently than standard e-commerce businesses.

By entering into an engagement with Black Leo Ventures, you acknowledge and agree to the following cancellation and refund terms.

1. Advisory & Consulting Fees

Upfront Retainers: Any upfront consulting fees, pitch deck audit fees, or advisory retainers paid to Black Leo Ventures are strictly non-refundable. These fees cover the immediate allocation of our team's time, initial strategy development, and document review processes.

Once an engagement agreement is signed and work has commenced, we cannot issue refunds for services already rendered or time already blocked for your project.

2. Success Fees

Success fees are only applicable upon the successful securing and disbursal of funding. Because these fees are strictly contingent upon a successful outcome, they are non-refundable once the transaction has officially closed and the funds have been transferred to the client.

3. Cancellation by Client

You may terminate your consulting or advisory engagement with Black Leo Ventures at any time by providing written notice to our team.

• If you cancel prior to the commencement of any work, you may be eligible for a partial refund, minus administrative fees.
• If you cancel after work has begun, no refunds will be issued for upfront fees, and you will be billed for any outstanding hours or milestones completed up to the date of cancellation.

4. Cancellation by Black Leo Ventures

We reserve the right to suspend or terminate an engagement if a client breaches our Terms and Conditions, provides fraudulent information, or becomes chronically unresponsive (e.g., failing to communicate for over 30 days without notice).

In the event that Black Leo Ventures must terminate the agreement due to client breach, no refunds will be provided. If we terminate the agreement for our own internal reasons (unrelated to client conduct), a prorated refund may be issued for services paid for but not yet rendered.

5. Refund Processing

In the rare event that a refund or partial refund is approved by our management team, it will be processed within 14-21 business days. Refunds will strictly be issued to the original method of payment used during the initial transaction.